Wedding Testimonials

Wedding Testimonials

We are priviliged at the Tower Hotel to play host to some of Waterford's finest weddings and it gives us great pleasure to receive such lovely feedback from our wedding couples. We enjoyed looking after each of you. 

Clarissa & John - August 2018

The service provided was brilliant! The team are amazing at all you do, we cannot thank you enough for being so helpful and so forthcoming in answering any queries we may have had.
What can I say I never felt so at ease upon arriving, the staff again were so friendly and went out of their way to ensure that we were given the utmost attention. Everything we had asked for was provided and more, we were very impressed.
Our Wedding Reception was my favorite part. It was so magical! I couldn't have asked for more, everything was as I had envisioned it to be and then some! In particular, we would love to just say a massive thank you to Denis, he pulled out all the stops for us and gave us everlasting memories to treasure. He's truly such an asset to your hotel. His demeanor is infectious and we thought him to be wonderful at what he does best.
The atmosphere was just electric, all our guests commented on the food saying it was, and I quote, "impeccable" as was the efficiency of the staff. Presentation was second to none, absolutely superb.
The evening reception was very well put together, we couldn't fault a single thing. The food was beautiful, fresh and hot and all enjoyed it.
The Bridal Suite is to die for, absolutely beautifully laid out and presented. Any newlyweds would be delighted to spend the night in your suite so comfortable and so contemporary.

Thanks a million again. We have had an amazing experience throughout.

Nicola & Bernard - August 2018

From the moment we met Patrick we knew The Tower Hotel was for us. He gave us such a fab meet and greet that the following day we booked The Tower Hotel for our wedding. Deirdre, Aine and the team are amazing. We wanted a venue who we could trust to deliver as with two children we didn't have the time to be following up on every little thing. We told them what we wanted and they exceeded our expectations on the day. At the tasting, the waiter made sure we tried a variety of food and wine to ensure we were picking the best selection for us.

Everything ran so smoothly on the day and it was such a relaxed atmosphere. The staff were so friendly and efficient. They were always checking to make sure people had enough food and drink. The room was decorated beautifully. I couldn't recommend The Tower Hotel enough. The team are so confident and you can completely trust them to deliver whatever you ask. We never had to chase them once which is what made the whole experience so relaxing. We booked it and they got on with the job in hand which resulted in us having an amazing day surrounded by family and friends without any stress. For that, we can't thank them enough.

Claire & Ricky - August 2018

We had our special day here on 8th August 2018.

I would like to thank Àine and Deirdre in events for making my vision come to light, months of planning had really paid off.
I would like to thank Denis the events manager he went above and beyond for us and our guests and all the staff at the hotel, thank you.

My wedding was magical it was everything we wanted from start to finish, I would highly recommend this venue to anyone for any occasion they made it as stress-free as possible.

Thank you so much again.

Carol & Ken - July 2018

Just a little thank you from Ken and I on the outstanding service we received from everyone on Saturday, we had the best day .
The room looked amazing, the food was amazing and guests commented on the efficiency of the service through out dinner, so thanks to all the hard working staff for that.
Catherine, Kens mam, was super impressed with the gluten free bread and all the other bits she requested.
It was a pleasure doing business with ye, a huge thank you to yourself Aine you welcomed and looked after us from our very first meeting.

Kelly & Paul  - May 2018

I had my wedding yesterday in the Tower Hotel Waterford and we had a fantastic time here. All the events team were always there to help. Aine & Deirdre were fantastic the whole way through the planning. We were shown the new Pier 37 bar & restaurant which was ready to be opened, delighted we were the first people to use it for the amazing river views. I left a good few pieces behind me after checking out, thankfully Seamus rang me, he left them all behind reception for me. Id highly recommend this hotel for any occasion as all the staff were amazing.

Michelle & Gavin - January 2018

Overall, we had an excellent day, and everything went to plan. Aine made the booking and planning of the day, an absolute breeze from the start, and she kept in regular contact, even though myself and Gavin were at different sides of the world. When she wasn’t available, there was always other staff available to help throughout the process.

We had a taster meal, a while before the wedding, and the service and food was impeccable, as it was on the day too. Everyone had complemented on the quality of the food on the day, and how efficiently the staff timed the gaps between courses. They also catered to those with food allergies, appropriately too, and they all were happy with the alternative arrangements. 

The arrival and wedding reception also went according to plan, and both myself and Gavin felt relaxed throughout the day. It was well organised overall, and we were always made aware of what we had to do, in plenty of time, regarding speeches, the wedding itself and the evening reception.

Our suite was beautiful and we were greeted with a lovely gift on arrival. We also had a wonderful breakfast the next day, so good we stayed on for another two nights. Most of our guests were travelling from abroad, and again they all commented positively on the accommodation and hospitality they received.

Susan & Aidan Hennessy - October 2017

When Aidan and I got engaged, we didn't know what type of wedding we wanted or how many guests we would have, but we knew we wanted our wedding in the Tower Hotel. From the first appointment my mam and I were treated so well, we knew we had made the correct venue choice. The team at the Tower discussed options with us which covered every budget and every taste. After our first meeting we were emailed a copy of everything we had discussed and provisionally agreed on which was great to read over as wedding planning can get a little blurry. However I knew that Aine and Deirdre were only a call away at all times if we had any further queries. 

As the wedding edged closer we met with the team to go over numbers and menus, we were blown away by the fabulous transformation the main ballroom had received... We were delighted to attend the Wedding Showcase - this is a must for anyone who is considering booking their wedding as it gives you a perfect glimpse into how special the Tower will make your day. In the final weeks and days before the wedding we were invited down for our menu tasting, we brought our parents along too so we could include them in the fun. We were all treated like royalty, the excellent restaurant staff explained every detail of the items we were sampling and the wine selection that they would be serving on our big day. 

The week of the wedding came so fast and understandably we were getting a little nervous regarding numbers, table plans etc. However we were put at ease each and every time we spoke with the team at the Tower. Nothing was too much trouble for the team.

We opted to have a civil ceremony in the hotel and we were shown pictures of how the hotel would be set up which was lovely to visualize. We decided to have a two-piece band playing with a drinks and finger food reception for our friends and family after the ceremony from 2.30 - 5.30, the Tower had a large drinks and amazing finger food menu to choose from, which delighted our guests. I would highly recommend having a drinks and finger food reception after your ceremony, all of our guests were delighted with the selection which was served, and it was served at the tables so people could sit with friends and family and be literally waited on hand and foot.  

We decided to serve the Ruby Package to our guests. We served the turkey & ham and duo of salmon & haddock which was a big hit, our guests were thrilled with the five course meal options. We did have a few fussy eaters among our guests however the Tower offered to cater to them specifically, which was an amazing touch as those guests felt more relaxed knowing they would enjoy the options they were served. 

Our wedding day came and went in a flurry of hugs, kisses, and photos with us surrounded by family and friends in a fabulous venue that went above and beyond for each and every person who attended our special day. I couldn't recommend the Tower highly enough, the care and attention we received surpassed anything we could have hoped for. The team at the Tower can transform wedding dreams into reality regardless of your budget. Aine and Deirdre, I would like to thank you both for everything. It has been a pleasure to deal with you both, I wish i could do it all again!

Gary & Michelle Whelan - October 2017

Both of us are still on a high from the wedding. Personally for me, arriving at the Tower Hotel and being greeted by so many genuinely happy staff members made my day. My mother actually asked why was there so many people there. The staff lined the red carpet up the steps of the hotel and I can't express in words how this made me feel without welling up.

From the first enquiry I sent to the Tower Hotel 18 months ago right up until the day of our wedding the professionalism we experienced was second to none. From e-mails and phone calls to visits with the wedding planners, our every whim was catered for. We had both our ceremony and reception in the Tower Hotel and everything went to plan. The hotel staff decorated the ballroom exactly how we wanted, it was breathtaking!!! We were put at ease immediately and treated like royalty. The bar manager Jonas was a pleasure and Patrick took care of our every need on the day. The bar staff and reception staff are to be praised, the dinner was excellent as was the service.

I was asked on arrival jokingly by some of the staff if I was nervous and my reply was simply "How could I be nervous when I am treated like this?" We booked the Tower for the next day for our after party and the service yet again was unrivaled. We had food and entertainment catered for and everything was amazing. We also stayed a second night and going from the bridal suite (which was fab) to a family room wasn't as painfull as we thought 😊 It was all flawless.

If I had one negative it would be that it went to quick!! Thank you from the both of us for doing what you all do best!

Paul & Claire Fennelly - August 2017

My wife and I got married in the Tower Hotel on the 18th August 2017. I cannot speak highly enough of the Tower Hotel Waterford, from the moment we first met Deirdre and her team.

The booking and planning service was very helpful. The fact we live in the UK could have made this awkward for us, but that could not be further from the truth. Nothing was too much trouble and either Deirdre or Aine were always reachable. We had a couple of sit down meetings with the ladies on different occasions on the run up to the wedding. Our individual preferences and little touches that we wanted were not any hassle and we were made feel very welcome and comfortable from day one.

On the day itself the arrival was exceptional as we were welcomed to the hotel by the General Manager and offered a glass of bubbly as soon as we got out of the car! The level of service by the bar and catering staff was top notch, this was a reflection of not just my wife and I, but all the wedding party and guests alike.

The wedding reception set up was exactly how Claire had imagined and wanted it to be and the place was immaculate. Recently renovated there was a sense of pride in what the hotel had prepared for us. The food was delicious and again this was reciprocated by the entire wedding party. Vegan & Vegetarian guests were very happy with their options. Second helping for those who wanted was not an issue and everyone was very well looked after.

The Honeymoon suite was fantastic, very comfortable and fantastic little touches throughout the room. The breakfast the following morning was, again, delicious and just what was needed after such a great night in the residents bar the night before!

Lisa Power & Alan Hearne - July 2017

The newly refurbished Tower Hotel did not disappoint at our wedding on Saturday, 8th July 2017. Indeed, everything went pretty much like well-oiled clockwork.

From the very moment that we informed Áine Comerford,  (the utterly-superb) Events Manager that we made the decision – after quite a bit of deliberation of various Waterford and Kilkenny venues – to have our reception at the Tower Hotel, the venue engaged with us throughout the planning stages right up to (and after) bringing our post-ceremony celebrations to fruition. Indeed, every request – big and small – was entertained.

Everything in relation to the food (and wine) – the preparation, the presentation, the quality, the portions and the (timely) serving of each course – was excellent. ‘Needless to say’, those with specific dietary requirements were earnestly taken care of.

Also, it would be remiss of us not to justly mention the following: Seamus O’Carroll (General Manager), Deirdre Byrne (Áine’s co-Events Manager), Patrick Meyler (Banqueting Manager) and all those ‘behind’ the scenes, i.e. reception staff, kitchen staff, waiting staff, etc., etc.

The management and staff at the Tower Hotel truly are experts in their field(s).

Donna & Chuck - July 2017

Well what can I say - it was faultless from start to finish. From the very first day we went to put our deposit down and all the meetings we had over the 18 months leading up to our wedding, the Tower were so professional and attentive to everything. The ladies in events also gave me some tips on other aspects of the wedding which helped me a lot. On the day of the wedding, Patrick and his team were just amazing - so friendly and helpful all day and night. We didn't have to do anything, everything ran like clockwork and Patrick liaised with the vendors that were on site for us also, which I couldn't be more grateful for. The food was just lovely and went down a treat with everyone - it was piping hot and very tasty, some people even had seconds of their dinner and the vol-au-vents. The service was extremely fast for each table which meant that everyone was eating at the same time. 

Our wedding was the first wedding to be held in the newly decorated ballroom and it was just fabulous. The new lighting, mirrors and decor just set the room off completely. The room set-up was great. No one was too far away from one another which meant the guests could chat to each other during dinner. The evening food was delicious also - we went with the bacon blaas. The bar staff were quick in serving people, there was never a queue to get a drink.

The bridal suite overlooking the River Suir and Reginald's Tower was a lovely room, spacious  and also very quiet . Our guests rooms were lovely also and everyone was very happy with them and also their breakfast the next morning. We had 83 guests at our wedding and not one person had a single complaint about the whole day and night.

Thanks again for everything and all the help over the last 18 months. We just wish we could do it all again. 

Gemma & Alan - June 2017

We had our wedding reception in the Tower recently and all I can say it was 100% perfection!! The whole Events team out done themselves. From the first day we walked into the Tower to view it we were made feel so special and welcome! Aine and Patrick are a massive credit to the hotel their attention to detail is out of this world and made our whole experience so enjoyable and fun with no worries. I can't commend this team enough not only did they organise our wedding reception exactly the way we wanted it they treated us like friends. Thank you very much for everything. Gemma & Alan Foley

Catherine & Thomas - April 2017

On the first day, we walked into the hotel, we knew this was the place we wanted to celebrate our wedding. The staff made us feel like we were the most important people that ever inquired about a wedding and that was before we made our booking.

Once we booked, the event staff Deirdre and Aine were only a call or email away. No query was too big or too small.

We had a humanist wedding and held the ceremony in the hotel so the entire day was held in the one location.

It’s the little things that made the difference we wanted a certain song played at the end of the ceremony and the staff arranged it without so much as a blink of an eye. We went to sample our tasting menu and in a busy restaurant they once again made us feel so special.  On the day of our wedding from the manager stopping by at the breakfast table (Thomas stayed the night before in the hotel) to make sure everything was ok or maybe to help settle nerves.

Once our guests arrived and the festivities started we couldn’t fault a thing. We had entertainment arranged while we disappeared to get our photographs taken. The staff had the reception room transformed in the blink of an eye. The meal or should I say feast was possibly the nicest meal we had ever eaten in a hotel; it was even better than the night we sampled our menu. The rest of the night was like a dream.

We would recommend this hotel to anybody looking to book a wedding, we had the day of our dream’s here.

Amy and Darren - March 2017
 
From the day we walked into the hotel to book our special day, we were made to feel like we were the most important people. That continued throughout our entire planning process and the big day. We were given loads of written information in the booklet, however it doesn't cover half of what the actual team do for you in the run up and the actual day. Nothing was too much for Deirdre, Aine and Pat. The team work seamlessly together and it shows in every aspect of the hotel. The little details were always at the fore. For example, I mentioned Barrys tea at one of our meetings and Aine offered to go and but Barrys tea for our drinks reception. Now that is a service!!! We were able to drop all of the wedding bits and pieces in to the hotel before the day and the hotel were very happy for us to leave it with them. We didn't even need to say what needed to go where, Pat just knew!!!!
 
On the day, as the groom, it was the kind words that kept me calm and knowing that everything was as we had previously discussed. As the bride, I was greeted at the door of the hotel by Pat, who had a funny story and a good laugh before I walked in! The room for the ceremony was set up just as it had been described to us. Even things like the little lanterns lighting the way up and the lighted back drop make a massive difference in making it very personal. We had specific music requests for the ceremony. These were met with minimal effort. Early check in was offered for the musicians who traveled for the UK and our other guests. Once the ceremony was over we were greeted by champagne, a congratulations and big smiles from the team.
 
The bridal suite is amazing with spectacular views of the river suir. Our guests didn't have any complaints about the rooms. Early check in was given for our guests.
 
Without a shadow of doubt, I would recommend this hotel to any bride and groom for their special day. A massive thanks to all of the team involved. Keep up the fantastic work that ye do so effortlessly. You will definitely be seeing us soon.