Testimonials

Testimonials

We are priviliged at the Tower Hotel to play host to some of Waterford's finest weddings and it gives us great pleasure to receive such lovely feedback from our Brides & Grooms. We enjoyed looking after each of you. 

Amy and Darren - March 2017
 
From the day we walked into the hotel to book our special day, we were made to feel like we were the most important people. That continued throughout our entire planning process and the big day. We were given loads of written information in the booklet, however it doesn't cover half of what the actual team do for you in the run up and the actual day. Nothing was too much for Deirdre, Aine and Pat. The team work seamlessly together and it shows in every aspect of the hotel. The little details were always at the fore. For example, I mentioned Barrys tea at one of our meetings and Aine offered to go and but Barrys tea for our drinks reception. Now that is a service!!! We were able to drop all of the wedding bits and pieces in to the hotel before the day and the hotel were very happy for us to leave it with them. We didn't even need to say what needed to go where, Pat just knew!!!!
 
On the day, as the groom, it was the kind words that kept me calm and knowing that everything was as we had previously discussed. As the bride, I was greeted at the door of the hotel by Pat, who had a funny story and a good laugh before I walked in! The room for the ceremony was set up just as it had been described to us. Even things like the little lanterns lighting the way up and the lighted back drop make a massive difference in making it very personal. We had specific music requests for the ceremony. These were met with minimal effort. Early check in was offered for the musicians who traveled for the UK and our other guests. Once the ceremony was over we were greeted by champagne, a congratulations and big smiles from the team.
 
The bridal suite is amazing with spectacular views of the river suir. Our guests didn't have any complaints about the rooms. Early check in was given for our guests.
 
Without a shadow of doubt, I would recommend this hotel to any bride and groom for their special day. A massive thanks to all of the team involved. Keep up the fantastic work that ye do so effortlessly. You will definitely be seeing us soon. 
 
Gillian and Pat  - October 2016

We will never be able to thank you both and the staff of The Tower Hotel for an amazing day, night and morning. It was even more then we expected. You all went above and beyond and the professionalism, kindness and care you showed to everyone was a credit to you all.

Carol and James - September 2016

We had an absolute amazing day. Both yourself Deirdre and Patrick and all the staff could not have done enough for us. Ye all made us feel so special and you were all so attentive. You made the whole experience so stress free and wonderful. I will miss the planning and the emails. 

May you all have continuous success and I'm so envious of each an every couple who will get to do all this with you in the future. 

So again thank you ever so much from the bottom of my heart for everything and hopefully we will see you all soon again.

Noel and Karen September 2016

Everyone we spoke to really enjoyed themselves and couldn't praise the hotel enough. Everyone was well fed and anyone who looked for something different due to dietary requirements or just because they were a little fussy were very impressed with how accommodating all the staff were.

Noel's parents really enjoyed there two nights away and thank you so much for looking after them so well it really helped them to make the most of the day.

I certainly will be recommending The Tower Hotel to anyone getting married. We didn't have to stress about anything on the day as it was all looked after.

Thank you again to all the staff in the Tower Hotel not just on the weekend of the wedding but in the months leading up to it. Nothing was too much.

Yvonne and Brian - April 2016

Thank you and all the staff involved for everything on the day of the wedding.

From start to finish we couldn't have had it go any better and all of our guests were  more than impressed with everything.

The service and food was outstanding and all of the requests I asked for where taken care of.

I can't thank you enough Aine for all your support leading up to the wedding.The tower hotel is a great hotel and it's because of the staff in there and I can't recommend it highly enough. 

Melinda and Dermot  - January 2016

We want to thank The Tower Hotel for an amazing wedding journey from the day I booked my wedding right up to the day itself . I would really like to thank Avril, Aine and Patrick for everything and all the help and time dedicated to making my day very special. All family and friends had a really good time and commented on the room for the ceremony that it was lovely. Just want to say thank you so much.

Fiona and Brian – January 2016

We’ve always loved The Tower so choosing it for our wedding was easy.  Everyone took great of care of us, from Deirdre right the way through to Patrick on the day.  We had our ceremony in the Ardmore Suite and it looked just magical.  All our guests just loved everything about the day and keep telling us about it too, which is lovely!  All the staff looking after us on the day were really lovely to deal with it and the food was just great, plus the menu tasting is a great idea and just shows how much the hotel cares.  I just have to say it again. Thank you so so much for everything. We highly recommend the hotel – you will have the best day!

Mrs G, Mother of Bride, December 2015

“My four daughters have held their weddings at The Tower Hotel – that says it all really!  As always, nothing was too much trouble, everyone was just brilliant! Patrick is a credit to the hotel – a great person to look after everyone.” 

Melissa and Jamie – December 2015

What can we say?!  It was all just brilliant from start to finish….

From the moment we met with Deirdre and Patrick and everyone along the way, we were looked after really well on our wedding day. We had a large wedding so it was really important to us that everything went just right, and it really was.  From canapés on arrival to the main wedding meal and wines, everything was just great and the staff looking after us on the day were magic! Patrick is a gent and was so helpful and organised us well at the top table on the day. The Ardmore Suite looked amazing and all our own decorations were exactly where we wanted them and everything looked brilliant. The bridal suite was gorgeous and we had Champagne and treats waiting for us, the perfect end to our fairy-tale day.  Thanks to everyone, we couldn’t recommend you highly enough.

Dawn and Johnny – October 2015

Firstly we would like to thank Deirdre, Niall, Patrick and all the staff at the hotel for making our wedding day so special.  The customer service we received was second to none. From our first meeting with the hotel we knew The Tower hotel was the perfect venue for us not only was myself & Johnny treated like royalty but also our two young daughters.  Deirdre made us feel so at ease as talked through and picked the perfect package.  No request we made to her or the team was ever an issue.

We held both our ceremony and reception at the hotel & could not have asked for more.  As we had a small wedding with only 90 guests, we halved the ballroom with one half for the ceremony and the other half for the reception.  With both sides of the ballroom fully draped with the fairy light backdrops & candles it was the perfect setting so intimate for our special day.  Our guests enjoyed Prosecco, punch and canapés after the ceremony which were delicious and plentiful as was the evening meal.  Our guests still speak about the presentation, generous sized portions & the flow of the wine throughout the meal.

As my new husband is from Cork we had a lot of our guests staying at the hotel for the weekend.  They could not fault the hotels cleanliness, comfort & services and look forward to staying at the hotel on their next trip to Waterford.

Both us and all our guests had a fantastic day and night which would not have been the same without the help & professionalism of all the staff at The Tower Hotel.  We would highly recommend you to any future Bride and Groom. 

Lisa and Mark Walsh - September 2015

We had our wedding reception in the Tower Hotel in September 2015 and we could not have asked for a more professional, friendly, helpful and accommodating hotel or staff to deal with.  

From the first day when we called into the hotel to have a look around and meet Deirdre and her team, to the morning after our wedding when we were checking out.

The day itself was fantastic. Patrick and all the staff on the day were unbelievable - nothing was too much trouble and we and all of our guests were treated like royalty. Everything went off perfectly and just how we wanted.   

The reception room was beautifully decorated and set out and the food was delicious and there was so much of it - seconds of everything were offered. The wait staff were excellent as were the bar staff. Our band and DJ were able to set up no problem. The honeymoon suite was lovely - modern but still cosy and romantic and the little extras we got were wonderful - you will have to book to see for yourselves. 

All in all, we could not recommend the Tower Hotel highly enough for your wedding. Family members and friends have held there receptions at the Tower Hotel before so we knew going in that a great night would be had by all but when you on the organising side of a wedding, you look for more and we certainly received that.    

Dawn and Johhny - August 2015

Firstly we would like to thank Deirdre, Niall, Patrick & all the staff at the hotel for making our wedding day so special.  The customer service we received was second to none.   From our first meeting with Deirdre we knew The Tower hotel was the perfect venue for us not only was myself & Johnny treated like royalty but also our two young daughters.

Deirdre made us feel so at ease as talked through & picked the perfect package.  No request we made to her or the team was ever an issue.   We held both our ceremony & reception at the hotel & could not have asked for more.  As we had a small wedding with only 90 guest we halved the ballroom one half for the ceremony & the other half for the reception. With both sides of the ballroom fully drapped with the fairy light backdrops & candles it was the perfect setting so intimate for our special day.

Our guests enjoyed processco, punch & canapés after the ceremony which were delicious & plentiful as was the evening meal.  Our guests still speak about the presentation, generous sized portions & the flow of the wine throughout the meal.   As my new husband is from Cork we had a lot of our guests staying at the hotel for the weekend.  They could not fault the hotels cleanliness,comfort & services & look forward to staying at the hotel on their next trip to Waterford.  

Both us & all our guests had a fantastic day & night which would not have been the same without  the help & professionalism of all the staff at The Tower Hotel.  We would highly recommend ye to any future bride & groom.  

Louise & Davin - August 2015

First I would like to thank all the staff at the Tower for making our day so special and unique for us.

When we decided to book our wedding we went around to a few hotels in the Waterford area to get pricing and dates. We were very unimpressed by the unprofessionalism from these hotels. We went to the Tower and from day one we were absolutely delighted with the way we were treated from Reception staff to event staff.

Every detail we had envisaged for our wedding was brought to life. Anything we wanted was no problem from the room layout to linens . As I stayed in the hotel the night before with my mother and bridesmaids we had a reserved area in the bar for dinner. We were given a late checkout for our rooms so we could get ready for the wedding ( Hair & Make up ). Tea/Coffee sent to the room within minutes of asking nothing was a problem.

The room for the civil ceremony was even more stunning than I could have thought. The arrival reception was perfect for the guests with tea, coffee, punch, and biscuits with plenty for everyone. The evening reception room was beautiful the mood and atmosphere was perfect. The food was amazing and I have heard from a few of my guests that they came back out with extra of everything and the servers were very polite and chatty . The room was transformed for the evening reception and the evening buffet was served all perfect we danced into the night.  

Our suite was beautiful with a bottle of Moet, fruit bowl, and a few more little surprises were such a lovely touch .All our guests were very happy with their rooms and the price. Also as we had over 100 guests we received a free week in their sister hotel Sunset Beach Club in Spain, which we used as part of our honeymoon and also the staff were so friendly.  Once again I cannot thank the Tower hotel and staff enough for making our day perfect in every way. 

Thank you all so much Mr & Mrs Moran  

Annmarie and Shane July 2015

When we were booking our wedding we dealt with Deirdre Byrne the events manger in the Tower. She was very welcoming and friendly. She went through all the packages and details that we needed to know about. She was very efficient and gave us all the information we needed to know. We didn't need to use the website.

We were welcomed outside by Patrick, with drinks and red carpet. Patrick was very friendly and escorted us into the hotel were we were met by our family and friends. The staff were exceptional throughout the evening and night. 

The room set up was beautiful, it was comfortable and spacious and the atmosphere was very relaxed. The menu catered for all our guests (coeliacs, vegetarians and other allergens). Food service was just right leaving enough time to digest each course but yet not having to wait to long either. The food was delicious and very well presented.

The evening food, presentation and service was very good and the bar staff looked after our guests very well.

The suite was very comfortable and spacious and we had a lovely view of Reginald's Tower and the Plaza.

Imelda and Don  - June 2015

We held our wedding ceremony and reception in the Tower Hotel in June of this year. We were extremely pleased with our experience there. From the very beginning Deirdre and Co treated us like royalty. They were very efficient and professional and were always on hand to help and advise us on every aspect of the day.  Nothing was a problem and our every wish was granted.

The day itself was fantastic. Ourselves and our guests were made feel very welcome and comfortable. I was really nervous and the staff went out of their way to make me feel at ease. The room where the ceremony was held was bright, airy, cheerful and very nicely decorated which added to the wonderful atmosphere of the occasion. The meal was exceptionally good and all our guests commented on the quality of the food and the huge portions that we received. We had planned on using the larger area for the dancing but following the meal we changed our minds and decided to use the smaller dance floor. This change of plan caused no problems and within minutes the staff had rearranged everything to accommodate us. The evening food was delicious and was served with minimum disruption to a night of terrific fun and dancing.

A lot of our guests stayed overnight and again they all commented on the quality of the breakfast and the helpfulness of the staff the following morning. All in all our overall experience with the Tower Hotel was very pleasant and enjoyable. Everything that was promised was delivered and I would highly recommend it as a venue for any occasion that you are planning.  

Sandra and David - June 2015

Perfect Wedding Day

Our experience with the Tower Hotel in planning our wedding day can be summed up in one word, perfect. From the moment we met Deirdre, the events planner, to the moment we checked out the day after our wedding, everything was perfect. No matter what we asked for, no matter how small or big, Deirdre and the team in the Tower Hotel did not hesitate to meet our needs. Upon arriving at the hotel for the wedding reception, everything was laid out exactly how we wanted it and walking into the Ardmore Suite took our breath away. Patrick was on hand all day and he was tremendous. The food was excellent and a lot of our guests commented on its exceptional quality and taste. The team at the hotel went above and beyond to ensure that we had the perfect day, and thanks to them, we did. 

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