Our Guests are asked to complete a comment card during their stay.  These cards are shared with all departments and staff to help us improve our standards, and reward our great team.

Below are some great comments from some of our guests who stayed with us in May2014


  • no hassle, staff very friendly ,no problem storing our bicycles overnite
  • The room was very well equipped with everything we needed and more.
  • The friendliness of the staff.it was so relaxing and food was beautiful.
  • The efficency of the staff at the wedding dinner was the best i have ever seen, and every one said it. fantastic. a job well done.
  • Great service across the board, thank you
  • Had lunch in the bistro for a communion.  The service and staff we simply wonderful
  • Nice rooms and good location to sites, restaurants, etc
  • The breakfast was so great and The room was fab

 Below are some great comments from some of our guests who stayed with us in April 2014

  • I always enjoy staying in Waterford the room service team 5 star
  • Amazing value for money, booked on hotels website - really easy to use.
  • Each area was 100% but enjoyed our meal the most.
  • Found staf very helpful. Like the fact that hotel is so central but no noise in room even though we were at front of hotel.
  • Frendly helpful staff Good atmosphere in the bar, the band Friday night were great
  • Central location with very friendly staff. Food was very good for breakfast.
  • The meal and the staff were lovely and very professional, made our daughter's confirmation day very special
  • Our family meal was a huge success, the friendliness of staff and the food was very very good